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Service Tech Support

Technical Support Every Hour Of The Day, Every Day Of The Year

Henny Penny gives you a variety of methods to get technical support quickly. Call our toll-free tech support hotline any time of the day. We also feature a YouTube channel dedicated to addressing common tech support service requests. Finally, you can look over our Support website that features answers for frequently asked questions as well as technical bulletins, technical memos, and warranty information. Search by category below to refine your search on that dedicated website.

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Call Us 24/7

For the fastest answers to your Henny Penny questions, call 800-417-8405 in the USA/Canada or +1-937-456-8405 internationally.  For response during normal business hours, email us here. For parts support, email us here. Or, you can use our SMS feature: 937-456-8405.

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Visit Our Support Website

Now, there’s one convenient resource where you can get all the information you need to keep your Henny Penny commercial foodservice equipment running at its peak. Search for answers to your tech support questions by browsing the Henny Penny Support Website.

Service Help Videos When You Need Them

Henny Penny Service is the official YouTube technical support channel for Henny Penny equipment. Here you will find videos on the proper maintenance and repair of all Henny Penny equipment. New content is uploaded weekly from our CyberCafés, so please make sure that you subscribe and allow notifications so you can be alerted when new content is released.

An overhead shot of the Henny Penny Evolution Elite open fryer. Each basket is filled with foods such as mozzarella strips, chicken nuggets, taquitos, and fried shrimp.

Open Fryer

Get answers to the most common Henny Penny open fryer questions and search by model to view all documents for the answers you need.

Racks of fried chicken pieces in a commercial kitchen.

Pressure Fryer

From manuals and error codes to data sheets, a video library and more, get the technical information you need for your Henny Penny pressure fryer.

Grilled chicken and green beans inside a Henny Penny FlexFusion combi oven. The FlexFusion Team combi offers the versatility of two separate cabinets in one integrated platform.

Combi Oven

Henny Penny features an extensive line of Combi Ovens for roasting and steaming applications. Get your Combi Oven questions answered here.

A close up of the digital display on a Henny Penny HHC 990 SmartHold holding cabinet. Henny Penny SmartHold creates the perfect conditions for holding almost any food up to 200% longer than most holding cabinets.

Holding Equipment

Search for technical information and documents about Henny Penny holding equipment and get answers to the most frequently asked questions.

Hot oil glistens in a Henny Penny open fryer.

Oil Disposal & Filters

For answers to technical questions about Henny Penny oil disposal and filter products, search our knowledge base on the Support website.

Two Henny Penny display counter warmers, models CW 114 and CW 216. One is single tiered, and the other has two tiers.

Merchandising & Display

Got a technical question about our merchandising and display equipment? Call our toll free technical service hotline or search for your answer here.

Chickens cooking on a Henny Penny SCR 8 rotisserie.

Rotisserie

The Henny Penny Support website offers answers to your technical questions about our full range of dependable rotisserie products.

A person removing chicken pieces from a Henny Penny Automatic Breading Machine, placing the chicken on a rack.

Other

Got a technical question about another Henny Penny product or accessory not listed in the categories above? Search here for answers.

“Henny Penny has always been there for us. If you have any problems, managers can pick up the phone and someone is there to help them…day or night. It makes my job easier.”

— Jerry Latta, Director of Operations, McDonald’s
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